Business process automation

What it means to automate a process

Automation means that repetitive work — retyping data, matching documents, building reports — is done by the system, and people step in only where a decision is needed.

In many companies this work happens in Excel spreadsheets, e-mails and several unconnected programs. We join these steps into one flow.

How we work

We start with a business process analysis: we document how the work is done today, where errors happen and where time is lost. Then we propose a solution that can be introduced step by step — starting with a single process.

An example from practice: in the Moller Baltic Import system every dealer order is created and processed with an automatic approval workflow.