IT encyclopedia · What is…?

What is ChatGPT and how can you use it at work?

Short answer

ChatGPT is an AI assistant developed by OpenAI that understands and writes text in many languages, including Latvian. At work it is used for drafting e-mails and texts, summaries, generating ideas and analysis. For company data, use business plans or integrated solutions rather than a free account.

What ChatGPT is good for in daily work

  • Drafts of e-mails, proposals and texts.
  • Summaries of long documents and meetings.
  • Translation and improving texts.
  • Generating ideas, preparing plans and outlines.
  • Simple data analysis and formulas for Excel spreadsheets.

ChatGPT isn’t the only tool of its kind — Claude, Gemini, Copilot and others work in a similar way.

What to keep in mind

Check the facts. Language models can confidently write incorrect information — see why AI sometimes gets things wrong.

Protect your data. Don’t enter customers’ personal data, contracts or trade secrets into free versions. Businesses can use business plans with stricter data terms — read is it safe to give AI company data.

From ChatGPT to a company solution

ChatGPT is great for individual work. When you want AI to work with your systems and data automatically — for example, process every incoming invoice — you need an integrated solution or an AI agent.

Our service AI solutions and AI agents AI that reads documents, answers questions and handles routine work.

More questions?

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